About Postal Connections/iSold It Franchise
Postal Connections / iSold It is a franchise system offering two business models: a retail PC/ISI Store and an @Home Location.
Franchisees operate specialty postal, copy, and business service stores that provide retail customers with mailing, shipping, fax, copy, key duplication, packaging, Federal Express and United Parcel Service shipping, sale of stamps, office products, computer rental stations, Internet access, e-mail access, notary public services, and related products.
The integrated iSold It Internet seller assistance component allows franchisees to receive merchandise and other property from retail customers and assist them in advertising and selling items over the Internet.
Postal Connections/iSold It Franchise Cost & Fees
Minimum Investment
$62K
Average Investment
$149K
Maximum Investment
$236K
| Fee Type | Amount | Notes |
|---|---|---|
| Initial Franchise Fee | $33,900 | One-time payment upon signing |
| Royalty Fee | 4% of Gross Volume of gross sales | Ongoing; paid monthly |
| Marketing/Ad Fund | 2% of Gross Volume up to a maximum of $225 per month | National brand fund |
| Total Investment Range | $62,220 – $235,750 | Includes build-out, inventory, working capital |
The investment range of $62K–$236K reflects variability in build-out costs, store size, lease terms, and market. The combined royalty (4% of Gross Volume) and marketing fee (2% of Gross Volume up to a maximum of $225 per month) are ongoing costs paid as a percentage of gross sales.
Investment Breakdown (Item 7)
| Item | Low | High |
|---|---|---|
| Initial Franchise Fee (PC/ISI Store) | $27,120 | $33,900 |
| Grand Opening Advertising Promotion (PC/ISI Store) | $5,000 | $7,500 |
| Furniture, Fixtures, Equipment, Installation and Sales Tax (PC/ISI Store) | $32,000 | $40,000 |
| Fast Track Merchandise (PC/ISI Store) | $7,000 | $13,000 |
| Lease, Internet Access and Utility Deposits (PC/ISI Store) | $3,000 | $8,000 |
| Real Estate (Rent or Lease Payments for 3 Months) (PC/ISI Store) | $10,500 | $20,000 |
| Computer Equipment (PC/ISI Store) | $8,800 | $12,200 |
| Computer Set up Fee and Menu Board (PC/ISI Store) | $1,000 | $1,500 |
| Office, Photography, Packing and Shipping Supplies (PC/ISI Store) | $2,800 | $5,850 |
| Permits and Licenses (PC/ISI Store) | $500 | $1,000 |
| Training Expenses (PC/ISI Store) | $5,000 | $7,000 |
| Installation of Phone and Data Lines (PC/ISI Store) | $1,000 | $1,500 |
| Insurance (PC/ISI Store) | $1,200 | $1,800 |
| Professional Fees (PC/ISI Store) | $1,000 | $3,000 |
| Additional Funds - 1st 3 months (PC/ISI Store) | $25,500 | $79,500 |
| Initial Franchise Fee (@Home Location) | $27,120 | $33,900 |
| Grand Opening Promotion (@Home Location) | $1,600 | $2,500 |
| Fixtures, Equipment and Auto Wrap (@Home Location) | $3,000 | $6,000 |
| Insurance (@Home Location) | $1,200 | $1,800 |
| Fast Track Merchandise (@Home Location) | $4,000 | $6,000 |
| Internet Access (@Home Location) | $75 | $300 |
| Storage Facility (@Home Location) | $125 | $200 |
| Computer Equipment (@Home Location) | $3,000 | $5,000 |
| Computer Setup Fee (@Home Location) | $1,000 | $1,500 |
| Office, Photography, Packing and Shipping Supplies (@Home Location) | $1,000 | $3,500 |
| Permits and Licenses (@Home Location) | $500 | $1,000 |
| Training Expenses (@Home Location) | $4,100 | $6,500 |
| Installation of Phone and Data Lines (@Home Location) | $300 | $600 |
| Professional Fees (@Home Location) | $1,000 | $3,000 |
| Grand Opening Promotion (@Home Location duplicate) | $4,200 | $4,200 |
| Additional Funds - 1st 3 months (@Home Location) | $10,000 | $12,500 |
Additional Fees (Item 6)
| Fee Type | Amount |
|---|---|
| Transfer Fee | $5,000 for a PC Store or $1,500 for an @Home Location |
| Audit Fee | Costs of audit (on demand if you understate Gross Volume by 3% or more) |
| Additional Advertising and Promotion Assessment | Variable (requires 51% franchisee vote) |
| Fee for Additional Trainees | $750 |
| Collection Costs | Costs incurred to collect amounts owed |
| Management Fee | $200 to $500 per day plus all costs |
| Supplier Approval Fee | Pre-pay reasonable charges for review |
| Convention Support Fee | $500 to $1,000 per Outlet |
| Late Charge | $50 |
| Interest | 18% APR on past due amounts |
| Costs of Collection | Variable |
| Gift Cards | Variable based on purchases |
| Interim Manager Payments | $750 per day |
| Reimbursement for Curing Franchisee Defaults | Variable |
| Attorneys' Fees and Costs | Actual cost (variable) |
| Indemnification of Franchisor against Losses | Variable |
| De-identification Enforcement Expense | Variable |
Training Program (Item 11)
| Detail | Information |
|---|---|
| Total Duration | 16 days (128 hours) for PC/ISI Store; 12 days (96 hours) for @Home Location |
| Classroom Training | 6 hours (5%) telephone interaction, 6 hours (5%) online instruction for PC/ISI Store; 6 hours (6%) telephone, 6 hours (6%) online for @Home Location |
| On-the-Job Training | 18 hours (15%) field exercises and experience, 98 hours (75%) outlet management and operational applications for PC/ISI Store; 18 hours (16%) field exercises, 66 hours (68%) outlet management for @Home Location |
| Training Location | Field Training and Field/@Outlet locations |
| Additional Training | Additional four days of in-store training provided when Outlet opens. Additional in-store training available at $200 per day. Annual conference/convention attendance required. Training conducted approximately 18 times per year. |
Territory Rights (Item 12)
| Detail | Information |
|---|---|
| Territory Type | Protected |
| Exclusive Territory | No |
| Territory Size | Radius of two city blocks to 20 miles depending on urban/suburban/rural area and population |
| Description | You will receive a protected territory within which you are permitted to own and operate your franchised Outlet. The size varies from a radius of two city blocks in urban areas with population of 50,000 or more to a possible radius of 20 miles in non-urban suburban or rural areas. The territory is not exclusive - you may face competition from other franchisees and outlets outside your territory, and from other channels of distribution the franchisor controls. The franchisor reserves the right to grant licenses to others to use the Marks and sell products through delivery systems or other distribution channels both within and outside your Territory. |
Renewal, Termination & Transfer (Item 17)
| Detail | Information |
|---|---|
| Initial Term | 10 years |
| Renewal Term | 10 years (additional terms) |
| Renewal Conditions | Must be in good standing; written notice not less than 120 days before end of existing term; must be in full compliance; sign then-current franchise agreement (Renewal Franchise Agreement) or addendum; pay renewal fee; update and remodel PC/ISI Store as necessary. Renewal Franchise Agreement may have materially different terms and conditions. |
| Transfer Fee | $5,000 for PC Store; $1,500 for @Home Location |
| Transfer Conditions | New franchisee must complete application, demonstrate financial ability, qualify in franchisor's determination; transfer fee paid; purchase agreement approved; training arranged; release signed by both parties; current Franchise Agreement signed by new franchisee. Franchisor will notify within 60 days of receipt of all documentation. Franchisor has right of first refusal (can match any legitimate offer). |
| Termination for Cause | Franchisor can terminate only if franchisee is in material default. Curable defaults: 14 days for non-payment of fees, 30 days for non-submission of reports, 6 months for failure to meet performance standards. Non-curable defaults include bankruptcy, insolvency, abandonment, conduct reflecting materially and unfavorably on operation/reputation, criminal conviction, material misrepresentations. |
| Non-Compete Period | 2 years |
| Non-Compete Details | No competing business within 10 miles of your Territory or any other Postal Connections or iSold It location for 2 years after termination/expiration. Cannot use any Postal Connections or iSold It customer or mailing lists. During the term, no involvement in competing business anywhere. |
Operations & Supply (Items 8 & 15)
| Detail | Information |
|---|---|
| Owner-Operator Required | Yes |
| Participation Details | Franchisor seeks franchisees whose Principal Equity Owners will be personally participating in the direct on-premises management and operation of the Outlet. Must employ at least one designated General Manager as an on-site supervisor who is a Principal Equity Owner of at least 50% and has completed the initial training program. The General Manager must devote full time during normal business hours to management, operation and development of the Franchised Business. |
| Required Suppliers | Must purchase items bearing the Brand only from designated vendors or approved suppliers. Must install authorized online e-commerce system and POS system. Must purchase fixtures, equipment, cash registers, computer systems, storefront supplies and signs meeting franchisor specifications from approved sources. |
| Supply Restrictions | Must purchase from designated vendors or approved suppliers. Copier and postage meter must be leased or purchased from approved source. Must submit written request for approval to use alternative suppliers with 60-day review period. |
| Franchisor Revenue from Suppliers | In 2021, neither the franchisor nor any affiliates derived revenue, rebates or other material consideration from required purchases or leases by franchisees. |
Financing (Item 10)
| Detail | Information |
|---|---|
| Financing Available | No |
| Description | We do not offer direct or indirect financing. We do not guarantee your note, lease or obligation. |
Postal Connections/iSold It Franchise Earnings — Item 19
Average Revenue
$398K
Median Revenue
$348K
Revenue Range
$19K – $1.3M
Sample Size
37 units
Past financial performance does not guarantee future results. Individual results will vary.
Postal Connections/iSold It Litigation & Risk Flags
Clean Litigation RecordPostal Connections/iSold It has no pending litigation actions listed in their FDD. There is also no bankruptcy history disclosed.
Litigation and bankruptcy data is sourced from Items 3 and 4 of the FDD. Always verify current status directly from the most recent FDD.
Postal Connections/iSold It System Growth
Total Units
41
Franchised
41
Company-Owned
0
Postal Connections/iSold It currently operates 41 franchised locations and 0 company-owned units. Unit count data is sourced from Item 20 of the FDD.
Unit History (Item 20)
| Year | Opened | Closed | Total |
|---|---|---|---|
| 2019 | 4 | 1 | 39 |
| 2020 | 1 | 0 | 40 |
| 2021 | 3 | 2 | 41 |
Transfers: 0 | Closures: 2
State Registrations
Registered in 14 states: CA, HI, IL, IN, MD, MI, MN, NY, ND, RI, SD, VA, WA, WI
Postal Connections/iSold It Franchise — FAQ
The total investment to open a Postal Connections/iSold It franchise ranges from $62,220 to $235,750, per their Franchise Disclosure Document. This includes the initial franchise fee of $33,900. The investment covers build-out, inventory, equipment, signage, working capital, and other startup costs.
Postal Connections/iSold It charges a royalty fee of 4% of Gross Volume of gross sales, plus a 2% of Gross Volume up to a maximum of $225 per month contribution to the marketing/advertising fund. These fees are paid on an ongoing basis.
You can download the Postal Connections/iSold It Franchise Disclosure Document free on this page. The FDD is a public document filed with state franchise registries. Always also request the current FDD directly from Postal Connections/iSold It to ensure you have the most up-to-date version.
According to the Item 19 financial performance representation in their FDD, Postal Connections/iSold It franchise owners report average revenue of $398K and median revenue of $348K. This is based on a sample of 37 units. Past performance does not guarantee future results.
Postal Connections/iSold It has been franchising since 2007. The FDD shows an investment range of $62,220-$235,750, a 4% of Gross Volume royalty, and includes an Item 19 earnings disclosure. There is no pending litigation. Review the full FDD and contact current franchisees listed in Item 20 before making any investment decision.
The franchise fee is $33,900 and the total investment ranges from $62,220 to $235,750 depending on location size and market. Contact the franchisor directly for current net worth and liquid capital requirements, territory availability, and application details.
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Data Source & Disclaimer: This website is for informational purposes only. It is not an offer to sell or buy a franchise. This profile is based on publicly available FDD data sourced from state franchise registry filings. All information is for research purposes only and does not constitute legal, financial, or investment advice. Data may be outdated or contain errors. Always obtain the current FDD directly from Postal Connections/iSold It and consult a qualified franchise attorney before making any investment decision. FranchiseOverview.com is operated by Franchising Compliance, LLC and is not affiliated with Postal Connections/iSold It or any of its subsidiaries. To report an inaccuracy: info@franchiseoverview.com