About Dolce Hotels and Resorts by Wyndham Franchise
Dolce Hotels and Resorts by Wyndham is an upscale hotel and conference center brand within the Wyndham Hotels & Resorts portfolio.
The brand specializes in meeting and event focused properties that combine premium accommodations with state of the art conference facilities.
Dolce began offering franchise opportunities in 2022.
Dolce Hotels and Resorts by Wyndham Franchise Cost & Fees
| Fee Type | Amount | Notes |
|---|---|---|
| Initial Franchise Fee | Greater of $50,000 or $500 per room | One-time payment upon signing |
| Royalty Fee | 5% of Gross Room Revenues of gross sales | Ongoing; paid monthly |
| Marketing/Ad Fund | 3% of Gross Room Revenues | National brand fund |
| Total Investment Range | $28,858,703 – $48,153,616 | Includes build-out, inventory, working capital |
The investment range of $28.9M–$48.2M reflects variability in build-out costs, store size, lease terms, and market. The combined royalty (5% of Gross Room Revenues) and marketing fee (3% of Gross Room Revenues) are ongoing costs paid as a percentage of gross sales.
Investment Breakdown (Item 7)
| Item | Low | High |
|---|---|---|
| Application Fee, Initial Fee | $87,500 | $87,500 |
| Photos | $3,560 | $6,485 |
| Training Tuition | $6,250 | $6,250 |
| Training Expenses | $1,200 | $2,950 |
| Market Study | $15,000 | $60,000 |
| Real Estate and Site Preparation | $0 | $0 |
| Architecture, Design and Engineering, Phase I Environmental, Permits, Licenses, Deposits and Related Fees | $900,000 | $1,600,000 |
| Facility Construction | $21,000,000 | $36,000,000 |
| Construction Contingency | $1,050,000 | $1,800,000 |
| Technology Systems | $230,830 | $276,996 |
| Property Management Set-Up and Installation | $18,825 | $28,425 |
| Furniture, Fixture and Equipment | $3,392,900 | $3,475,633 |
| Signage | $10,000 | $150,000 |
| Opening Inventory | $667,345 | $668,936 |
| Insurance | $20,000 | $40,000 |
| Grand Opening Advertising | $50,000 | $450,000 |
| Liquor License | $3,500 | $450,000 |
| Pre-Opening Wages | $879,755 | $1,559,572 |
| Miscellaneous Non–Tangible Asset Costs | $51,243 | $76,735 |
| Additional Funds for 3 Month Initial Period | $470,795 | $1,414,134 |
Additional Fees (Item 6)
| Fee Type | Amount |
|---|---|
| Transfer Fee | Greater of $50,000 or $500 per room (Relicense Fee) |
| Renewal Fee | Greater of $50,000 or $500 per room (Relicense Fee) |
| Technology Fee | $9.75 - $11.25 per room / per month (OPERA PMS Monthly Support and Service Fee) |
| Audit Fee | Costs and expenses of audit |
| Taxes | Amount assessed by federal, state and local tax authorities |
| Expansion Fee | Currently, $500 for each guest room added |
| Custom Interior Design Review Fee | Currently, $6,000 |
| Property Improvement Plan Preparation Fee | Currently, $1,500 per request |
| General Manager Certification Additional Attendee Fee | Currently, $1,400 |
| Wyndham Connections Training | Currently, no fee for first attendee and $1,000 for each additional attendee |
| Remedial Training | Online: up to $250; On-site: $750 to $1,250 |
| Product Quality Training | On-site: $1,500 for 1 day; up to $3,000 for 2 to 5 days; and up to $5,000 for 6 to 10 days |
| Continuing Education | Currently, $4,000 per year |
| Chain Conference Fee | Currently, $1,250 - $1,500 |
| Job Posting Fee | Currently, $100 per posting for a 30-day placement |
| GDS Fees | $7.75 per reservation |
| Third Party Channel Fee | $2.25 per reservation |
| Internet Booking Fees | $2.25 per reservation |
| Agency Commissions | Up to 20% of GRR |
| Agency Commission Service Charge | 1.5% of commissionable revenue |
| Member Benefits Commissions | Up to 10% of GRR |
| Member Benefits Commission Service Charge | 1.5% of commissionable revenue |
| Digital Pay-For-Performance (“PFP”) Commission | Up to 10% of GRR |
| Everyone Sells Group Referrals Program | 10% of commissionable revenue |
| Global Translation Fee | Currently, $200 per language |
| Signature Reservation Service Fee | Currently, 3.5% of the amount of GRR booked |
| Standard Revenue Management Services | Currently, 0.75% of GRR with a minimum of $645 and maximum of $1,195 per month |
| Premium Revenue Management Services Fee | Currently, 1.00% of GRR with a minimum of $1,395 and maximum of $2,450 per month |
| Brand Offer Pages | $2,500 per year |
| STR Report Fee | $750 per year |
| Remote Sales Service | $1,400 per month |
| Groups360 Booking Fee | Currently, 6% of GRR booked via the Groups360 platform |
| Loyalty Program Charge | 4.25% - 5.5% of all amounts on which members earn points or other program currency |
| Loyalty Missed Valid Enrollment Fee | Up to $1,200 per calendar quarter (or $400 per month) |
| Loyalty Member Services Administration Fee | Currently, $50 per complaint |
| Customer Care Fee | $195 plus resolution costs |
| Best Rate Guarantee Processing Fee | Currently $195 per instance |
| Standard and Premium Automated Revenue and Rate Management Fees (RevIQ) for OPERA | Currently, $750 setup fee, plus $177 per month for standard service and $205 per month for premium service |
| Mobile Operations Program (“MOP”) | Currently, $0.60 per guestroom per month |
| Emergency Safety Device (“ESD”) | Currently, $35 per month |
| Guest Interaction Texting System | Currently, $0.85 per guestroom per month |
| Preventative Maintenance | Currently, up to $1,500 per year |
| Wyndham WIFI® Hotel Connectivity Solutions® Support (HCS)Fee | Currently, $0.85 per room per month |
| Opening Date Extension Fee | $10,000 |
| Interest | Lesser of 1.5% per month or the maximum rate permitted by law |
| Returned Check Fee | Currently, $100 for each occurrence |
| Paper Check Fee | $160 processing fee per each occurrence |
| Reconnection Fee | Currently, $4,000 |
| Quality Assurance Inspection Fees | Currently, $1,400 for initial inspection. Currently, $2,500 for the first failure, $3,000 for the second failure, and $3,500 for the third and any additional failures |
| PIP Reinspection Fee | Currently, $2,500 |
| Three Party Agreement / Comfort Letter Fee | Currently, $1,000 per request |
| Indemnification | Will vary under circumstances but likely to include cost of defending and resolving indemnified claims |
| Condemnation Payments | Royalties and Marketing Fees for one year after notice of Condemnation or to the date of Condemnation, whichever is longer |
| Liquidated Damages | Greater of $3,000 per guest room or the average monthly Royalty Fees and Marketing Fees for the 12 months preceding Termination, multiplied by 36 |
| De-Identification Fee | $2,000 per day |
| Enforcement Costs | Will vary |
Training Program (Item 11)
| Detail | Information |
|---|---|
| Total Duration | General Manager Certification: approximately 34 hours; Opening Training: 1-5 days; Human Trafficking Prevention Training: 1 hour; Count on Us Training: approximately 2.8 hours; Wyndham Connections: up to 3 days; Remedial Training: 1-2 days; Product Quality Training: 1-10 days. |
| Classroom Training | HOSPITALITY MANAGEMENT PROGRAM: 34 hours; HUMAN TRAFFICKING PREVENTION TRAINING: 1 hour; COUNT ON US: 2.8 hours; OPENING TRAINING: 8 – 40 hours |
| On-the-Job Training | HOSPITALITY MANAGEMENT PROGRAM: None; HUMAN TRAFFICKING PREVENTION TRAINING: N/A; COUNT ON US: 0; OPENING TRAINING: Up to 30 hours |
| Training Location | Corporate offices in Parsippany, NJ, or central North America locations (hybrid/virtual); On-site at your Facility (Opening Training); Virtual (Human Trafficking Prevention, Count on Us) |
| Additional Training | Human Trafficking Prevention Training, Count on Us Training, Opening Training, Wyndham Connections, Remedial Training, Product Quality Training, Continuing Education, Optional Customized Training, Wyndham Rewards Training, Conferences, Regional Meetings. |
Territory Rights (Item 12)
| Detail | Information |
|---|---|
| Territory Type | Non-exclusive |
| Exclusive Territory | No |
| Description | Franchisees do not receive an exclusive territory and may face competition from other Dolce hotels, Wyndham-affiliated brands, or other distribution channels. While the standard Franchise Agreement does not provide a protected territory, the franchisor may, in its sole discretion, grant some measure of territorial protection based on market factors. This protection would not extend to hotels under other Wyndham brands or conversions resulting from acquisitions. The franchise is granted for a specific location, and relocation is generally not permitted. |
Renewal, Termination & Transfer (Item 17)
| Detail | Information |
|---|---|
| Initial Term | 20 years for new construction; 15 years for conversions and transfers |
| Renewal Conditions | Any continuation of the Facility’s affiliation with the System is subject to your execution and delivery of our then current form of Franchise Agreement, which may differ materially from your current Agreement and may require payment of different and higher fees and substantial capital investment in the Facility as a condition of continued affiliation. |
| Transfer Fee | Relicense Fee equal to the Initial Fee we would then charge a new franchisee for the Facility |
| Transfer Conditions | Franchisor consent is required for a transfer, with limited exceptions for affiliate and intra-family transfers. Conditions for approval include the transferee submitting an application, qualifying as a franchisee, providing supporting documents, paying the Application Fee and Relicense Fee, signing the then-current Franchise Agreement, completing training, and agreeing to renovate the facility as reasonably determined by the franchisor. The transferor must also deliver a copy of the sale agreement, pay all amounts owed, and sign a general release. |
| Termination for Cause | Franchisor may terminate for various causes, including failure to pay monies owed (10-day cure), failure to perform other obligations (30-day cure), discontinuing operation, actions injurious to goodwill, loss of facility possession, termination of another Wyndham agreement, false records, misrepresentation, two or more default notices in one year, unauthorized transfer, contesting trademark validity, bankruptcy (not enforceable in all states), endangering health/safety, or disclosing confidential information. |
| Non-Compete Period | During the term of the franchise |
| Non-Compete Details | During the term of the franchise, neither the franchisee nor its owners, officers, or directors may own, lease, manage, or franchise a timeshare resort, vacation or residence club, fractional ownership residence, condominium/apartment leasing or rental business, or similar facility that shares common areas, amenities, services, or support activities with the franchised hotel. Franchisees are also prohibited from promoting a different or competing business at the facility and must book reservations exclusively through the franchisor's CRS or approved channels. |
Operations & Supply (Items 8 & 15)
| Detail | Information |
|---|---|
| Owner-Operator Required | No |
| Participation Details | Franchisees are not required to personally participate in the direct operation of their facility, though it is recommended. If the franchisee does not manage the facility personally, they must hire a management company or individual manager with significant experience in similar lodging facilities. This manager must successfully complete the franchisor's training program. The franchisor reserves the right to require a third-party manager if the franchisee lacks sufficient hotel management experience or is receiving a Development Incentive. |
| Required Suppliers | Items bearing the Marks (such as signage, supplies, and digital photographs), certain elements necessary to create the brand-defining ambience (such as music, scent, or specific décor), items related to health and safety, the firm you retain to prepare a market feasibility study for your Facility (if any), and certain technology systems, including guest wireless high-speed internet access, credit card acquiring services and your property management system. |
| Supply Restrictions | Most items used or sold at the facility must meet franchisor specifications, including aspects of construction, food and beverage services, equipment, décor, amenities, guest room size, signage, photographs, advertising, furniture, fixtures, various supplies, bath and bed linens, window treatments, bed toppings, mattresses, box springs, flooring, wall coverings, lighting, wireless high-speed Internet access, property management system, computer hardware, peripheral equipment, operating system software, telephone, lock systems, insurance, and in certain circumstances, third-party manager or management company and management agreement. |
| Franchisor Revenue from Suppliers | In 2022, net revenues from franchisees’ purchases of required products/services were approximately $6.2 million (0.4% of WHR’s total net revenues of $1.498 billion). Net revenues from franchisees’ purchases of optional products/services were approximately $7.2 million (0.5% of WHR’s total net revenues). |
Financing (Item 10)
| Detail | Information |
|---|---|
| Financing Available | Yes |
| Description | Dolce International Holdings, Inc. may offer franchisees various financing options, including deferring the Initial Fee payment for a short term, typically 90 days or until the facility opens. This deferral is interest-free unless a default occurs. Additionally, the franchisor provides Development Incentives, which are loans not subject to repayment unless the franchise terminates or transfers before the term ends. These incentives are partially forgiven annually and can be offered in cash or disbursed to third parties for hotel construction. Special financing programs like "Women Own the Room" (WOTR) and "Black Owners & Lodging Developers" (BOLD) also provide targeted Development Incentives and operational support to qualifying entrepreneurs. |
Dolce Hotels and Resorts by Wyndham Franchise Earnings — Item 19
Dolce Hotels and Resorts by Wyndham does not include an Item 19 financial performance representation in their FDD. Contact information for current and former franchisees is listed in Item 20 of the FDD.
Dolce Hotels and Resorts by Wyndham Litigation & Risk Flags
Litigation and bankruptcy data is sourced from Items 3 and 4 of the FDD. Always verify current status directly from the most recent FDD.
Dolce Hotels and Resorts by Wyndham System Growth
Dolce Hotels and Resorts by Wyndham currently operates 2 franchised locations and 0 company-owned units. Unit count data is sourced from Item 20 of the FDD.
Unit History (Item 20)
| Year | Opened | Closed | Total |
|---|---|---|---|
| 2020 | 0 | 0 | 0 |
| 2021 | 0 | 0 | 0 |
| 2022 | 2 | 0 | 2 |
Transfers: 0 | Closures: 0
State Registrations
Registered in 14 states: CA, HI, IL, IN, MD, MI, MN, NY, ND, RI, SD, VA, WA, WI
Franchisor Financials (Item 21)
Dolce Hotels and Resorts by Wyndham Franchise — FAQ
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