About Critter Control® Franchise
Critter Control is a wildlife management and animal removal franchise under parent company Rollins, Inc., offering opportunities since 1987.
Each location provides humane wildlife removal, exclusion, damage repair, and prevention services for residential and commercial properties dealing with raccoons, squirrels, bats, birds, and other nuisance wildlife.
The franchise fee ranges from $59,875 to $96,900.
Critter Control® Franchise Cost & Fees
Minimum Investment
$77K
Average Investment
$150K
Maximum Investment
$222K
| Fee Type | Amount | Notes |
|---|---|---|
| Initial Franchise Fee | $59,875 to $96,900 | One-time payment upon signing |
| Royalty Fee | 7% of Monthly Total Net Revenues of gross sales | Ongoing; paid monthly |
| Marketing/Ad Fund | 1% of Monthly Total Net Revenues | National brand fund |
| Total Investment Range | $77,150 – $222,475 | Includes build-out, inventory, working capital |
The investment range of $77K–$222K reflects variability in build-out costs, store size, lease terms, and market. The combined royalty (7% of Monthly Total Net Revenues) and marketing fee (1% of Monthly Total Net Revenues) are ongoing costs paid as a percentage of gross sales.
Investment Breakdown (Item 7)
| Item | Low | High |
|---|---|---|
| Initial Franchise Fee | $59,875 | $96,900 |
| Customer Contracts | $0 | $260,000 |
| Real Estate | $0 | $0 |
| Equipment and Opening Inventory | $6,875 | $27,875 |
| Vehicle(s) | $0 | $50,000 |
| Storefront Signage | $0 | $5,000 |
| Computer Equipment and Software | $1,100 | $2,700 |
| Business Licenses | $100 | $1,500 |
| Initial Training | $1,500 | $4,500 |
| Prepaid Insurance | $3,000 | $24,000 |
| Utility Deposits | $200 | $1,000 |
| Miscellaneous Opening Costs | $1,500 | $4,500 |
| Additional Expenses (Three Months) | $3,000 | $4,500 |
Additional Fees (Item 6)
| Fee Type | Amount |
|---|---|
| Transfer Fee | 15% of the then-current Initial Franchise Fee for the Territory. No charge if you transfer your franchise to a corporation, limited liability company or other entity which you control. |
| Renewal Fee | 20% of the then-current Initial Franchise Fee |
| Technology Fee | $25 to $35 per month per user (GPS Insight software program) |
| Audit Fee | Cost of audit (if underpayment of Royalties of 5% or more) |
| Additional Assistance | $300 to $1,500 per day per person plus expenses at our discretion |
| Local Advertising Obligation | 4% or 5% of the prior Calendar Year’s Annual Net Revenue depending on if you increased your Annual Net Revenue by 5% over the prior Calendar Year (minimum $5,000 for first full Calendar Year) |
| Taxes | Our cost (for products/services furnished to you, or on collection of fees) |
| Interest | 1.5% per month or maximum legal interest rate (on past due amounts) |
| EFT NSF Fee | Our out-of-pocket costs and an administrative fee |
| Approval of Alternative Products, Services | The greater of $2,500 or our reasonable costs incurred |
| Additional Training | Currently, up to $1,500 per trainee per day (plus travel, accommodations, entertainment) |
| On-Site Training and Assistance | A reasonable fee, currently, $50 per hour per trainer plus trainers' travel and living expenses |
| Remote Training and Assistance | A reasonable fee, currently, $50 per hour per trainer |
| Training Cancellation Fee | Our out-of-pocket costs |
| Rent | Will vary based on location and other factors; we estimate rent will range from $700 to $3,000 per month. |
| Indemnification | Our cost |
| Attorney's Fees | Our cost (if we win in proceeding, or for litigation/insolvency proceedings for your franchise) |
| Conference/Program Fee | A reasonable fee, which will vary by program (expected $0 to $1,000) |
| De-identification Fee | Our actual costs, plus interest and an administrative fee equal to 15% of our actual costs |
| Credit Card Fees | Transaction fees estimated to be from 2.5% to 5.0% of transaction amounts. Other fees may apply. |
Training Program (Item 11)
| Detail | Information |
|---|---|
| Total Duration | 5 days |
| Classroom Training | 24 |
| On-the-Job Training | 16 |
| Training Location | Atlanta, Georgia and/or on-site at another Critter Control branch location |
| Additional Training | Continuing business and sales training, periodic individual or group counseling, advice on operations/new techniques, group purchasing programs, customer dispute resolution. Mandatory attendance at conferences/conventions/programs/training sessions. Refresher courses available upon request (fee may apply). Remedial training may be required. Further training may be a condition of renewal. |
Territory Rights (Item 12)
| Detail | Information |
|---|---|
| Territory Type | Exclusive (with exceptions) |
| Exclusive Territory | Yes |
| Territory Size | Delineated by zip codes, based on population market sizes ranging from <299,999 (Market A) to 2,100,000 to 2,400,000 (Market DD). |
| Description | Franchisees receive an exclusive territory, typically defined by zip codes, where the franchisor and its affiliates will not operate or grant franchises for a similar business using the "Critter Control" marks. However, exceptions exist for "Multi-Territorial Accounts" (large national/regional clients serviced by franchisor or designated third parties), corporate acquisitions of other wildlife/pest control companies within the territory, and existing customer contracts not purchased by the franchisee. The franchisor and affiliates can also sell goods/products at wholesale or retail, including via internet/mail, within the territory, and operate other businesses not providing Wildlife and Pest Services under different trademarks. Franchisees must meet an "Average Minimum Growth Requirement" of 5% year-over-year, or the franchisor has the right to reduce the territory size. |
Renewal, Termination & Transfer (Item 17)
| Detail | Information |
|---|---|
| Initial Term | 7 years |
| Renewal Term | one additional 10 year term |
| Renewal Fee | 20% of the then-current Initial Franchise Fee |
| Renewal Conditions | Satisfy all obligations, no litigation/proceedings affecting business, complete retraining, sign general release of claims (excluding certain state law claims), pay renewal fee, sign new franchise agreement (with 10-year term and no further renewal option). |
| Transfer Fee | 15% of the then-current initial franchise fee for the Territory (no charge for transfers to entities controlled by franchisee) |
| Transfer Conditions | All obligations satisfied, sign general release of claims (excluding certain state law claims), transferee meets franchisor's standards (managerial, business, moral character, reputation, credit, aptitude, financial resources), transferee signs current franchise agreement (for remaining term), transferee completes training, capitalization requirements met, interview completed, signed receipt for current FDD, all books/records transferred to new franchisee, proposed transfer terms satisfactory to franchisor. |
| Termination for Cause | Immediate termination without cure for: felony conviction or crime affecting brand, disclosure of confidential information, failure to promptly transfer after death/incapacity, failure to comply with non-compete/trademark/full-time effort/transfer covenants, insolvency/bankruptcy/liquidation, ceasing business, material distortion of information, 3+ defaults in 18 months, health/safety hazard, failure to meet Average Minimum Growth Requirement. 30-day cure period for: nonpayment of fees, failure to file reports, failure to maintain standards, failure to obtain consents, other defaults not listed as non-curable. |
| Non-Compete Period | During term: no competing business anywhere, no diversion of customers within territory. After termination/expiration/transfer (2 years): no competing business in Territory or within 30-mile radius, no diversion of customers within territory. |
| Non-Compete Details | During the term of the agreement, neither the franchisee nor its owners/affiliates/subsidiaries may directly or indirectly divert customers or have an interest in any entity providing Wildlife Services and/or Pest control, regardless of location (with a 1% public equity exception). For two years after termination, expiration, or transfer, the same restrictions apply within the territory or a 30-mile radius of its boundaries, or any other franchisee/company branch. Franchisee must require officers, directors, managers, supervisory personnel, and service technicians to sign similar non-solicitation and confidentiality covenants. |
Operations & Supply (Items 8 & 15)
| Detail | Information |
|---|---|
| Owner-Operator Required | Yes |
| Participation Details | The franchisee, and at least one individual owning 30% or more interest, must devote full time, energy, and best efforts to the management and operation of the franchise. The business must be directly supervised "on-premises" by the franchisee or an approved manager who completed training. Officers, directors, managers, and service technicians must sign confidentiality and non-solicitation agreements. Principal executive officers, directors, and shareholders (or equity holders) must sign a personal guaranty. |
| Required Suppliers | GPS Insight, L.L.C. (for GPS Insight software). May require contracting with a designated Website or Social Media management vendor in the future. |
| Supply Restrictions | All products, vehicles, machinery, equipment, signs, uniforms, supplies must meet franchisor's Standards detailed in the Manuals. Franchisor may in the future become an approved or only approved supplier. Must obtain GPS Insight software from GPS Insight, L.L.C. or approved vendor. Insurance must be from companies meeting standards, naming franchisor as additional insured. |
| Franchisor Revenue from Suppliers | During the fiscal year ending December 31, 2021, neither us nor any of our affiliates had any revenue from sales of equipment, supplies, or any other items to franchisees. |
Financing (Item 10)
| Detail | Information |
|---|---|
| Financing Available | Yes |
| Description | Rollins Acceptance Company, LLC (RAC) offers financing for the Initial Franchise Fee, certain start-up costs, and the purchase of customer contracts. RAC may finance up to 85% of these costs over a five-year period, with a current fixed annual interest rate of 7% (potentially higher based on creditworthiness) and a $250 loan fee. For existing franchisees operating over 18 months, RAC may offer equity loans for expansion or additional operating funds, up to 75% of the franchise's equity value over a term not exceeding 60 months or the remaining franchise term, with a current fixed annual interest rate of 8% and a $250 loan fee. Refinancing of existing loans is also available under similar conditions. Additionally, RAC may purchase customer installment obligations at a discount, assuming credit risk, but with a chargeback provision if 80% of payments are uncollected. |
Critter Control® Franchise Earnings — Item 19
Critter Control® does not make an Item 19 financial performance representation in their FDD. This means they do not disclose revenue, profit, or earnings data for franchised locations. Before investing, ask the franchisor directly for franchisee contact information so you can speak with existing owners about their actual financial performance.
Critter Control® does not include an Item 19 financial performance representation in their FDD. Contact information for current and former franchisees is listed in Item 20 of the FDD.
Critter Control® Litigation & Risk Flags
Clean Litigation RecordCritter Control® has no pending litigation actions listed in their FDD. There is also no bankruptcy history disclosed.
Litigation and bankruptcy data is sourced from Items 3 and 4 of the FDD. Always verify current status directly from the most recent FDD.
Critter Control® System Growth
Total Units
117
Franchised
86
Company-Owned
31
Critter Control® currently operates 86 franchised locations and 31 company-owned units. Unit count data is sourced from Item 20 of the FDD.
Unit History (Item 20)
| Year | Opened | Closed | Total |
|---|---|---|---|
| 2019 | 10 | 6 | 84 |
| 2020 | 6 | 11 | 79 |
| 2021 | 10 | 3 | 86 |
Transfers: 4 | Closures: 20
State Registrations
Registered in 20 states: CA, CT, FL, HI, IL, IN, MD, MI, MN, NE, NY, ND, OR, RI, SD, TX, UT, VA, WA, WI
Franchisor Financials (Item 21)
Revenue
$2.3M
Net Income
$277K
Total Assets
$2.0M
Audited by Grant Thornton LLP for year ending December 31.
Critter Control® Franchise — FAQ
The total investment to open a Critter Control® franchise ranges from $77,150 to $222,475, per their Franchise Disclosure Document. This includes the initial franchise fee of $59,875 to $96,900. The investment covers build-out, inventory, equipment, signage, working capital, and other startup costs.
Critter Control® charges a royalty fee of 7% of Monthly Total Net Revenues of gross sales, plus a 1% of Monthly Total Net Revenues contribution to the marketing/advertising fund. These fees are paid on an ongoing basis.
You can download the Critter Control® Franchise Disclosure Document free on this page. The FDD is a public document filed with state franchise registries. Always also request the current FDD directly from Critter Control® to ensure you have the most up-to-date version.
Critter Control® does not provide an Item 19 financial performance representation in their FDD, which means they do not disclose franchisee revenue or earnings data. Prospective investors should contact existing franchisees directly (listed in Item 20 of the FDD) to gather real-world financial performance information.
Critter Control® has been franchising since 1987. The FDD shows an investment range of $77,150-$222,475, a 7% of Monthly Total Net Revenues royalty, and includes an Item 19 earnings disclosure. There is no pending litigation. Review the full FDD and contact current franchisees listed in Item 20 before making any investment decision.
The franchise fee is $59,875 to $96,900 and the total investment ranges from $77,150 to $222,475 depending on location size and market. Contact the franchisor directly for current net worth and liquid capital requirements, territory availability, and application details.
Interested in Critter Control®?
Get free info on this franchise. We will send you a detailed FDD report by email.
Data Source & Disclaimer: This website is for informational purposes only. It is not an offer to sell or buy a franchise. This profile is based on publicly available FDD data sourced from state franchise registry filings. All information is for research purposes only and does not constitute legal, financial, or investment advice. Data may be outdated or contain errors. Always obtain the current FDD directly from Critter Control® and consult a qualified franchise attorney before making any investment decision. FranchiseOverview.com is operated by Franchising Compliance, LLC and is not affiliated with Critter Control® or any of its subsidiaries. To report an inaccuracy: info@franchiseoverview.com